This is the boss of Cotswold Construction. He's both young and very experienced. Dan was a senior site manager for a major company at 24 and started Cotswold Construction at 26.

The last few years have been tough for everybody, not least the construction industry. But Dan and his team have managed to more than double Cotswold Construction's turnover each year for the past four years. That hasn't happened by magic.

You'll find we're different in the way we communicate with our customers- using technology certainly - but with staff who know that lots of people don't do 'builder speak'. But whether they do or not, everybody wants to be kept in touch.

The posh name is customer care.